Employment Support Mentor

About Us

SisterWorks is a not-for-profit social enterprise, with its head office based in Springvale, Melbourne.

SisterWorks’ vision is that all migrant, refugee and asylum seeker women are economically empowered. Our mission is to enable these women to have the opportunity to be confident, independent and learn new social and vocational skills to improve their economic outlook. SisterWorks does this through providing learning opportunities in a safe environment where Sisters can build their skills and community, and gain both the knowledge and the confidence to seek employment or further study.

The SisterWorks model, 'Work Empowers Women', is centred around empowerment, fostering a sense of independence, and providing opportunities for building a community, learning new skills, and earning an income. This is achieved via our Hubs in Abbotsford, Richmond, Bendigo and Dandenong hub.

SisterWorks has been able to expand the reach of its model via an exciting partnership with UN Women. This partnership has provided a platform for growth, transformation and enhanced external advocacy opportunities and influence, and enabled the organisation to expand its reach outside of Melbourne into regional Victoria. During this period of growth, SisterWorks has remained committed to seeking engagement and guidance from the women it supports, and is constantly looking for new ways to positively impact on the lives of more Sisters.

SisterWorks is a partner of the UN Women to deliver the UN Women’ Second Chance Education pilot project in Australia. SisterWorks provides training programs to the most vulnerable women with little English of Refugee and migrant backgrounds. As a Computer Literacy Teacher, you will be working in the SisterWorks training room, empowering women by teaching digital skills on-site and/or online.

Role Responsibilities:

• Provide one-on-one mentoring support:

  • Conduct regular meetings with assigned Sisters to build rapport and establish individual employment support support plans.
  • Guide Sisters in developing effective job search strategies, including identifying career goals, identifying potential employers and working with the Placement & Partnerships Manager/ team to provide employment support assistance.
  • Assist Sisters with resume and cover letter writing, providing constructive feedback and guidance on presentation and content.
  • Prepare Sisters for job interviews through mock interviews, resume and cover letter reviews, and interview skills coaching.
  • Connect Sisters with relevant resources, such as job fairs, workshops, and community organizations.
  • Assist Sisters with developing professional networks through networking events and online platforms.
  • Monitor Sister's progress and provide regular updates to the program coordinator.

• Maintain accurate records:

  • Document all Sister interactions and progress in accordance with program guidelines.
  • Maintain confidentiality and comply with all relevant data privacy regulations.
  • Participate in team meetings and trainings:
  • Attend regular team meetings to discuss best practices, share challenges, and receive updates on program activities.
  • Participate in ongoing training and professional development opportunities to enhance mentoring skills and knowledge of employment resources.

• Promote the program:

  • Act as an ambassador for the program within the community by sharing your experiences and encouraging others to volunteer.

Qualifications:

• Strong desire to support individuals facing barriers to employment.
• Excellent communication, interpersonal, and listening skills.
• Ability to build rapport and establish trust with people from multicultural backgrounds.
• Strong organisational and time-management skills.
• Proficiency in Microsoft Office Suite or similar software.
• Experience in career counseling, job search assistance, or related fields (preferred but not required).
• Commitment to diversity, equity, and inclusion.

Time Commitment:

• Flexible schedule, typically 2-5 hours per week.
• Commitment to mentoring Sister(s) for a minimum of 3 months (or as determined by program guidelines).

Type of work